Delete your account

You can permanently delete your Tono account and its data at any time, free of charge.

Delete in the app

1. Open Tono and go to Settings.
2. Tap Delete account.
3. Enter the verification code we send to your account email, then tap Delete account permanently.

Your account is deleted right away. If you have an active Tono Pro subscription, cancel it first; the app will remind you. A subscription you have already cancelled does not block deletion, but any remaining paid time is lost.

Can't use the app?

Email [email protected] from the email address you use to sign in to Tono, with the subject Delete my Tono account. Sending from your account email is how we verify the request is yours. We will confirm receipt within 72 hours and delete your data within 30 days, then email you when it is done.

What gets deleted

• Your email address and account record
• Your sign-in sessions
• Your subscription record and the usage records linked to your account
• The question log from devices you used while signed in
• Your account ID in our usage analytics, which are kept only in anonymous form

Your chat history is stored only on your device. Delete it in the app or uninstall the app to remove it.

What may be kept

• Payment and invoice records, which Paddle keeps as required by tax law.
• Records we are legally required to keep, if any.